NomoQR policy · Effective September 14, 2026
Refund policy
NOMOQR reviews subscription refund requests against the latest successful payment and the circumstances of the request.
Before the first charge
Cancel through the Stripe billing portal before the 30-day trial ends to avoid the first subscription charge.
Refund requests
Contact NOMOQR support with the restaurant name, billing email, reason, and relevant charge date. Approved refunds may be full or partial and can only be issued against the latest successful subscription payment through the current administration workflow.
Subscription status
A refund does not automatically cancel the subscription. Cancellation is a separate action and normally takes effect at the end of the paid billing period.
Processing
Approved refunds are submitted to Stripe. The customer’s bank determines when the returned amount appears.